Services in Ottawa

Listings and links for:

CRISIS, MENTAL HEALTH, ADDICTIONS,  COMMUNITY HEALTH SERVICES, LGBTTQ, SEXUAL HEALTH and SHELTERS


* Crisis (24/7)

Youth Services Bureau (ages 12-18) 

24/7 Crisis Line; Mobile Crisis Unit who works with youth and families after hrs; possibility of 3-5 days cooling period for youth in crisis (for ages 12-15)

613-260-2360


Distress Centre (all)

24/7 telephone support, crisis intervention and information

613-238-3311


Kids Help Phone (up to 20) 

24/7 telephone counseling, referral and Internet services for children and youth 

1-800-668-6868 

* Mental Health Services

Youth Services Bureau (ages 12-18) 

Short and long term counseling for youth and families; Walk-in clinic for youth, families and parents Tues & Thurs.

613-562-3004

  

Crossroads (ages 6-12) 

Counseling, in-home support, wraparound and walk-in clinic for children and parents Wed & Thurs.

613-723-1623


Family Services Ottawa (all)

Counseling and support, along with many specialized programs, walk-in clinic Tues. & Sat.

613-725-3601

 

Catholic Family Service (all)

Open to all religions; general counseling and  support; lots of work with victims of sex. abuse, partner abuse; walk-in clinic Thurs & Fri.

613-233-8478

  

Jewish Family Service (all)

Open to all religions; general counseling; many languages offered, walk-in clinic Wed. & Sun.

613-722-2225

 

Youth Net (ages 13-21)

Mental health related support / groups / activities for youth; Social worker available to youth involved 

613-738-3915

  

Centre Psychosocial (all) 

Mental health support for children, youth and families; counseling; in-home support; crisis-line

613-789-2240


Elizabeth Fry (all) 

Female youth and woman only; counseling and many programs (anger, theft prevention, conflict resolution…)

613-237-7427


Ottawa Community Immigrant Services Organization

Clinical Counseling and Mental Health support for Immigrants & Refugees. Offered in multiple languages. Walk-In Thursday 

613-725-5671 

* Addictions

Rideauwood (ages 13-19)

Community-based treatment; lots of family support (ex. Family Spiral), school based counselors

613-724-4881


Dave Smith Centre (ages 13-21) 

Residential treatment and after care 

613-594-8333


Maison Fraternité (ages 12-18)

Community-based treatment; residential; family support and family therapy

613-741-2523


Sandy Hill CC (all)

Community-based counseling and therapy including concurrent disorders. Satellite offices.

613-789-8941

* Community Health Services

Community Health Centres or Community Centres offer various services depending on the organization (counseling, drop-in for youth, group counseling, food bank, employment services, etc.). These services frequently change depending on funding. Check in regularly with your designated centre to see how they cn assist.


Coalition of Community Health and Resources Centres of Ottawa

* LGBTTQ

Rainbow Services Network

613- 233-4443 


Centretown CHC (ages 12-25)

Support and counseling for gay, lesbian, bisexual, trans, two spirit and questioning youth. 

* Sexual Health

Walk-in, counseling on healthy sexuality, free STI and pregnancy testing, free treatment for some STIs, contraception, etc. 

Call ahead as they are open at very specific times.

During school year, clinics are available at South Carleton HS, West Carleton Secondary HS, Sir Robert Bordon HS and Osgoode Township HS. 


Sexual Health Centre

179 Clarence

613-234-4641



West End Family Care Clinic

80 Micheal Cowpland Dr

613-599-3321


South Nepean C.H.C

4100 Strandhard Dr #201

613-288-2820


PQ C.H.C.

1365 Richmond

613-820-4922


Orleans-Cumberland C. Family Health Team

3095 St-Joseph Blvd 

613-590-0533 


* Shelters

Youth Services Bureau (ages16-20)

Young Women’s and Men’s Shelter (emergency) and Transitional Housing (help become independent)

  

Women: 613-789-8220

Men: 613-907-8975


City of Ottawa (all) 

For referral to the best available shelter

613-560-6000

or 311


YMCA-YWCA (ages16-21)

Emergency Housing: Need to first be assessed by the City of Ottawa.

Second Stage Housing: helping youth, who can no longer live at home, move towards independence.  

613-788-5063